Your privacy
is important to us.
Being among the earliest online fashion stores in
Bangladesh, we have amassed a fan base of more than 2.5 million people,
on the foundation of trust. The commitment we have made to you, is never to
misuse your information. This policy outlines what data we may collect at
shoppingzonebd.com.bd and how we protect and process that data.
We gather two kinds of information in order to handle your
order and make our web site run without any issues.
·
Personal Data: This is
your name, email, address, shipping address, billing address and your contact
number. This is what we need to know so that we can communicate and bring your
order to the point of point. When
you are buying one of our trendy three-piece suits, co-ords, or sarees, we
require all your details.
·
Payment Information: We use encrypted payment
gateways to process your payment securely, and as such maintain our privacy
policy we do not keep your mobile banking or card payment information on our
servers.
·
Non-Personal Technical Information: We need to
bring you a better website and for that we need to collect your IP address,
type of browser you are using, your device information, and your browsing
history.
We do not use your data against you. We use it for your
benefits.
·
Order Processing: We want to keep our riders and
you happy. We need to be able to process your order so that our delivery riders
reach your doorstep on time.
·
Customer Service: We want to be able to keep you
happy. We want to be able to assist you and to respond to your inquiries in a
timely manner whether your inquiries are regarding the size of your order, the
quality of the fabric of your order, or the status of your order etc.
·
Customer Retention: We want to keep you informed
of our new festive collections and our ongoing promotions. This is the reason
we need to maintain our privacy policy and also the reason we need to keep your
data. Hopefully, you realize this and withhold the necessity of having our
privacy policy to be upheld. You are free to unsubscribe at any time.
Service Optimization: We look at how you interact
with our site so that we can improve upon speed, navigation and general user
experience.
We treat your personal information in the same way we
treat our premium fabrics.
· We Use the Best Protection Practices: Data
security and encryption relies on the industry-standard of the SSL
(Secure Socket Layer) technology.
·
We have implemented strict measures for
controlling access to the personal data of our customers. Only those people can
access this information who are the employees of our company (as well as third
parties contracted to do this like shipping and payment services) and need
access to the information to do their work.
·
We have put in place reasonable technical and
organizational controls to ensure that your data is not accessed or lost
unauthorized.
We use cookies to improve your shopping experience at
Shopping Zone BD. Cookies save what you have on your shopping cart and
enhance your shopping experience by personalizing it.
·
To access cookies in your internet browser you
can stop cookies in your browser. Are you aware that not all features,
including the quick checkout option, and recommendations tailored to your
interests, are supported by your browser?
We will keep our personal information private and
will never sell or rent it to third parties to market to them. Your trust is
important to us.
We only share limited information with our service
providers to assist you with
•
Payment Processing: To support secure payment
transactions.
·
Logistics and Shipping: To get your favorite
outfits to you in Bangladesh.
Question: Is personal data secure with Shopping Zone BD?
Answer: Shopping Zone BD guarantees customer data,
including contacts, addresses, and payment data are secure with
industry-standard SSL and secure server protocols.
Question: How do I change my contact information in Shopping
Zone BD?
Answer: Contact information can be changed by logging in at
shoppingzonebd.com.bd or reaching out to customer support through email at
info@shoppingzonebd.com.
Question: Is my phone number going to be shared by Shopping
Zone BD?
Answer: Your phone number is used only to communicate with
the logistics team of your order. It is not shared with any marketing
companies.
We may change this Privacy Policy as we change and grow with
technologies. We encourage the community to check this page regularly to
understand how we safeguard your information.
You may raise any questions, concerns or feedback regarding
our privacy practices.
Email: info@shoppingzonebd.com
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